Hello and welcome,

My name is Tatiana Molina, and I am a customer service assistant in insurance. With over five years of experience in customer service, my main mission is to be your first point of contact after the sale. I make sure that every client who trusts us receives proper follow-up and feels supported at all times. My priority is to listen to your requests and ensure that every inquiry or request is addressed by me; if the inquiry is related to coverage, I will transfer it to the broker in charge of the dossier quickly and efficiently.

I am available via email, WhatsApp, and phone calls, so you can communicate easily and securely, regardless of the channel you prefer. My focus is on managing important matters such as information updates, policy follow-ups, and resolving any concerns that may arise during your experience with our services.

I am here to ensure that after purchasing your insurance, you continue to receive the attention and support you deserve, facilitating any management and ensuring that your experience with us is always smooth, satisfactory, and hassle-free.